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Allah made certain promises with respect to those who will enter the Paradise. Allah explicitly promises that once a person is in the Paradise, he will stay there forever. Allah also states that His promise is final.

With respect to some unbelievers, many times Quran mentions that they will stay in Hell forever. To my understanding, even that does not rule out the possibility that they will one day be admitted to the Paradise. To my understanding, they deserve to stay in Hell forever, but Allah may decide to forgive, one day.

My question: Is there an ayah or hadith that explicitly states that Allah stated that Satan and some unbelievers will never ever be forgiven no matter what. (Similar to Allah's promise above.)

Further, is there an hadith about whether Hell will exist to eternity or not? (Of course, the answer to this question is closely related to the one above.)

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Jahannam (Hellfire) is not eternal for all those who enter it. Some stay in there forever and ever, and some are admitted into Jannah after they have fulfilled their punishment period. Satan is of the group that stays there forever and ever. It follows that Jahannam is eternal.

Eternity in Hellfire

There are numerous verses about a group of people staying in Jahannam eternally without ever leaving. For instance, Qur'an 2:167 says: "Those who followed will say, 'If only we had another turn [at worldly life] so we could disassociate ourselves from them as they have disassociated themselves from us.' Thus will Allah show them their deeds as regrets upon them. And they are never to emerge from the Fire." Likewise, there are verses that those who are admitted into Jannah will not leave. For instance, Qur'an 15:48 says: "No fatigue will touch them therein, nor from it will they [ever] be removed."

Allah further informs us that there will be no repentance accepted in Jahannam. Those in there will want to get out but will not be allowed to:

يُرِيدُونَ أَن يَخْرُجُوا مِنَ النَّارِ وَمَا هُم بِخَارِجِينَ مِنْهَا ۖ وَلَهُمْ عَذَابٌ مُّقِيمٌ

They will wish to get out of the Fire, but never are they to emerge therefrom, and for them is an enduring punishment.

— Surat Al-Ma'idah 5:37

Satan is in Hellfire

As for Satan:

إِذْ قَالَ رَبُّكَ لِلْمَلَائِكَةِ إِنِّي خَالِقٌ بَشَرًا مِّن طِينٍ فَإِذَا سَوَّيْتُهُ وَنَفَخْتُ فِيهِ مِن رُّوحِي فَقَعُوا لَهُ سَاجِدِينَ فَسَجَدَ الْمَلَائِكَةُ كُلُّهُمْ أَجْمَعُونَ إِلَّا إِبْلِيسَ اسْتَكْبَرَ وَكَانَ مِنَ الْكَافِرِينَ ـ قَالَ يَا إِبْلِيسُ مَا مَنَعَكَ أَن تَسْجُدَ لِمَا خَلَقْتُ بِيَدَيَّ ۖ أَسْتَكْبَرْتَ أَمْ كُنتَ مِنَ الْعَالِينَ ـ قَالَ أَنَا خَيْرٌ مِّنْهُ ۖ خَلَقْتَنِي مِن نَّارٍ وَخَلَقْتَهُ مِن طِينٍ ـ قَالَ فَاخْرُجْ مِنْهَا فَإِنَّكَ رَجِيمٌ وَإِنَّ عَلَيْكَ لَعْنَتِي إِلَىٰ يَوْمِ الدِّينِ ـ قَالَ رَبِّ فَأَنظِرْنِي إِلَىٰ يَوْمِ يُبْعَثُونَ ـ قَالَ فَإِنَّكَ مِنَ الْمُنظَرِينَ إِلَىٰ يَوْمِ الْوَقْتِ الْمَعْلُومِ ـ قَالَ فَبِعِزَّتِكَ لَأُغْوِيَنَّهُمْ أَجْمَعِينَ إِلَّا عِبَادَكَ مِنْهُمُ الْمُخْلَصِينَ ـ قَالَ فَالْحَقُّ وَالْحَقَّ أَقُولُ لَأَمْلَأَنَّ جَهَنَّمَ مِنكَ وَمِمَّن تَبِعَكَ مِنْهُمْ أَجْمَعِينَ

[So mention] when your Lord said to the angels, "Indeed, I am going to create a human being from clay. So when I have proportioned him and breathed into him of My [created] soul, then fall down to him in prostration." So the angels prostrated — all of them entirely except Iblees; he was arrogant and became among the disbelievers. [Allah] said, "O Iblees, what prevented you from prostrating to that which I created with My hands? Were you arrogant [then], or were you [already] among the haughty?" He said, "I am better than him. You created me from fire and created him from clay." [Allah] said, "Then get out of Paradise, for indeed, you are expelled and indeed, upon you is My curse until the Day of Recompense." He said, "My Lord, then reprieve me until the Day they are resurrected." [Allah] said, "So indeed, you are of those reprieved until the Day of the time well-known." [Iblees] said, "By your might, I will surely mislead them all except, among them, Your chosen servants." [Allah] said, "The truth [is My oath], and the truth I say — [that] I will surely fill Hell with you and those of them that follow you all together."

— Surat Sad 38:71-85

The verses above show that Satan is a disbeliever, that he is cursed, and that he will enter Jahannam. As per Islam Q&A 175522 — If a person commits a sin for which he deserves to be cursed, can he repent? Is it possible for Allah to forgive him?, disbelievers who are cursed do not leave Hellfire. Therefore, Satan will be in Jahannam forever and ever. See also Islam Q&A 6297 — Will Iblees enter Hell, and why?.

Two groups in Hellfire and one group will emerge

There is no known disagreement that those who stay eternally in Jahannam are those who commit shirk by associating partners to Allah. Any other sin, Allah may forgive as He wills:

إِنَّ اللَّهَ لَا يَغْفِرُ أَن يُشْرَكَ بِهِ وَيَغْفِرُ مَا دُونَ ذَٰلِكَ لِمَن يَشَاءُ وَمَن يُشْرِكْ بِاللَّهِ فَقَدْ ضَلَّ ضَلَالًا بَعِيدًا

Indeed, Allah does not forgive association with Him, but He forgives what is less than that for whom He wills. And he who associates others with Allah has certainly gone far astray.

— Surat An-Nisa' 4:116

Furthermore, there is no known disagreement that those who are forgiven will have their punishment lifted and will be admitted into the Jannah:

دَّثَنَا جَابِرُ بْنُ عَبْدِ اللَّهِ، قَالَ قَالَ رَسُولُ اللَّهِ صلى الله عليه وسلم: إِنَّ قَوْمًا يُخْرَجُونَ مِنَ النَّارِ يَحْتَرِقُونَ فِيهَا إِلاَّ دَارَاتِ وُجُوهِهِمْ حَتَّى يَدْخُلُونَ الْجَنَّةَ

Jabir b. 'Abdullah reported: The Messenger of Allah (ﷺ) said: "Verily people would be brought out from the Fire, and they would be burnt except the exterior (surfaces, fronts) of their faces; and they would enter Paradise."

— Sahih Muslim, Book 1, Hadith 380

The stance of the last person to enter Jannah after emerging from Jahannam was the subject of a question from Mussa ﷺ to Allah, and a hadith that the Prophet ﷺ reported to his companions:

عَنْ عَبْدِ اللَّهِ، قَالَ قَالَ رَسُولُ اللَّهِ صلى الله عليه وسلم

إِنِّي لأَعْرِفُ آخِرَ أَهْلِ النَّارِ خُرُوجًا مِنَ النَّارِ رَجُلٌ يَخْرُجُ مِنْهَا زَحْفًا فَيُقَالُ لَهُ انْطَلِقْ فَادْخُلِ الْجَنَّةَ - قَالَ - فَيَذْهَبُ فَيَدْخُلُ الْجَنَّةَ فَيَجِدُ النَّاسَ قَدْ أَخَذُوا الْمَنَازِلَ فَيُقَالُ لَهُ أَتَذْكُرُ الزَّمَانَ الَّذِي كُنْتَ فِيهِ فَيَقُولُ نَعَمْ ‏.‏ فَيُقَالُ لَهُ تَمَنَّ ‏.‏ فَيَتَمَنَّى فَيُقَالُ لَهُ لَكَ الَّذِي تَمَنَّيْتَ وَعَشَرَةُ أَضْعَافِ الدُّنْيَا - قَالَ - فَيَقُولُ أَتَسْخَرُ بِي وَأَنْتَ الْمَلِكُ

قَالَ فَلَقَدْ رَأَيْتُ رَسُولَ اللَّهِ صلى الله عليه وسلم ضَحِكَ حَتَّى بَدَتْ نَوَاجِذُهُ

It is narrated on the authority of Abdullah b. Mas'ud that the Messenger of Allah (may peace be upon him) said:

I recognize the last of the inhabitants of Fire to be taken out thereof. A man will come out of it crawling. It will be said to him: Go and enter Paradise. He (the Holy Prophet) said: He would go there to enter Paradise, but would find persons who have already occupied all its apartments. It would be said to him: Do you recall the time when you were in it (in the Hell)? He would say: Yes. It would be said to him: Express any desire. And he would express the desire. It would be said to him: For thee is that which thou desireth and ten times the world (worldly resources). He (the Holy Prophet) said: He would say: Art Thou making a fun of me, though Thou art the King?

I saw the Messenger of Allah laugh till his front teeth were visible.

— Sahih Muslim, Book 1, Hadith 369

There are numerous hadiths to the same effect. See Jami' at-Tirmidhi 13/2598, Sahih Muslim 1/378, Sahih Muslim 1/379, Sahih Muslim 1/386, and Sahih al-Bukhari 81/148 as examples.

Meaning of eternity as used in the Qur'an

You will find that whenever eternity (as in never getting out) is mentioned, the word khalid (Arabic: خالد) will be followed with the word abad (Arabic: أبد):

إِنَّ اللَّهَ لَعَنَ الْكَافِرِينَ وَأَعَدَّ لَهُمْ سَعِيرًا خَالِدِينَ فِيهَا أَبَدًا لَّا يَجِدُونَ وَلِيًّا وَلَا نَصِيرًا

Indeed, Allah has cursed the disbelievers and prepared for them a Blaze. Abiding therein forever, they will not find a protector or a helper.

— Surat Al-Ahzab 33:64-65

This same use is in numerous verses in the Qur'an (see Qur'an 4:168, Qur'an 4:137, Qur'an 33:65, and Qur'an 72:23, among other verses). You may refer to Will a murderer remain in Hell forever, despite being a Muslim? for an explanation of the different meanings of the word khulūd (Arabic: خلود), commonly translated as eternal, and its use in the Qur'an. You may also refer to the meaning of abiding for eternity in Hell and the people of Hell will abide therein forever for more information.

Hellfire does not perish

There is no known disagreement that Jahannam will exist eternally and that everytime Hellfire subsides, Allah will increase its fire:

مَّأْوَاهُمْ جَهَنَّمُ ۖ كُلَّمَا خَبَتْ زِدْنَاهُمْ سَعِيرًا

Their refuge is Hell; every time it subsides We increase them in blazing fire.

— Surat Al-Isra' 17:97

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Probably Satan will never ever be forgiven since he is at open rebellion to God. One of the few qualities of God in Quran is that he is sever in punishment. Quran says.

The forgiver of sin, acceptor of repentance, severe in punishment, owner of abundance. There is no deity except Him; to Him is the destination. [40:3].

It is possible that Satan repents and ask forgiveness, and God might forgive him. But that would never happen because if someone rebels, it is very much possible that they will rebel again. I think that is common sense that a king cannot rule if there are open rebellions against his kingdom.

At the God's place there is no concept of time. Everyone lives forever. And if rebellions go unpunished, then the God will have no rule, since everyone will get busy to disobey God. Hence, God in Quran has mentioned (not once but several times) that those who disobey him will taste his doom in the hell for ever. These are some of the verses in the Quran in which God damming disbelievers to an everlasting hell fire. [4:14], [4:169], [16:29], [33:65], etc. There are several other verses that you can find in Quran.

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Despite the above-quoted texts (both from the Quran and from the Sunnah), I would never say that there is absolutely no hope for Satan.

I believe that the following ayah gives some hope no matter what:

On the day when every one will be resurrected and the jinn will be told that they have made many people go astray, their friends from among people will say, "Lord, we benefited from each other until death approached us." They will be told that their dwelling will be fire wherein they will live forever unless God wills it to be otherwise. Your Lord is All-wise and All-knowing. [6:128] [translation by Muhammad Sarwar]

A most logical way to understand should be this: from the point of Divine Justice, those people deserve to stay in Hell forever. Yet, if Allah wills otherwise, nothing can stand before that Will—not even Divine Justice. The ayah gives hope not because Allah says what He says, but because He says it right after about the of Hell.

The next quote gives even more hope:

As for the wretched, they shall be in the Fire, wherein there shall be for them moaning and sighing, therein dwelling forever, (106) so long as the heavens and earth abide, save as thy Lord will; surely thy Lord accomplishes what He wills. (107) And as for the happy, they shall be in Paradise, therein dwelling forever, so long as the heavens and earth abide, save as thy Lord will—for a gift unbroken. [11:106-108]

Note that Allah, again, when talking about people of Hell staying there forever, He notes that He does whatever He wills. But when He talks about people of Heaven, He simply says an unbroken promise. This time Allah avoids saying Allah does what He wills. Most certainly, Allah does what He wills, but He does not want people of Heaven to fear that because Allah does what He wills, He may, for example, expel them from Heaven; instead He reassures them saying that His promise is going to be unbroken. Again, in a sense, Allah is saying that His promise is such that it comes before His will.

In the light of these, I wonder how anybody can forever be hopeless from Allah's boundless mercy.

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The answer by user "blackened" is a Godsend of an answer. If humans are created for mercy, then God must be merciful as well and forgive both demons, Satan and humans eventually; otherwise he wouldn't be a God of love and mercy as well as fairness!

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