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I take occasional payment from my customers using bKash (a mobile financial service provider in Bangladesh). I'm using their personal account option, which is mainly for personal transaction. I load money (called cash in), do mobile topup, make online payment and send money to other bKash users. All of the services are free of cost, except send money.

When I need cash, I do cash out from their agents and the fee costs nearly 2% of the amount cashed.

So, when I accept payment from my customers in this personal account, I ask for 2% extra, since cash out incurs a 2% cost on me. But if I make online payment/mobile top-up with the amount received from my customers, that 2% becomes my gain.

From an Islamic view point, will this extra 2% be considered as interest (Riba) on my part?

Note: I had to completely rewrite the questions to clear many confusions.

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  • Can you elaborate on the method "X" and if you mean that the third party providing this service gives some some discount or cashback which you count as 'gain'?
    – Ahmed
    Commented Apr 4, 2018 at 13:56
  • @Ahmed, I've edited the question. The fee that I take from customer will be deducted from my account only if I take the money out of the payment company wallet. This is not a traditional merchant account, rather I'm using my personal account to take occasional payment. Hope its less confusing now.
    – Nezam Uddin
    Commented Apr 4, 2018 at 14:34
  • @Medi1Saif, I've taken the tour. Thanks for referring. The Fee is imposed by me. Please see the comment.
    – Nezam Uddin
    Commented Apr 4, 2018 at 14:36
  • I assume you are charging the customer because the third party is charging you a transaction fee and you are passing it on to the customer as part of your cost price. If so a related Fatwa: amjaonline.org/fatwa-87581/info But if the third party is not charging you a fee, is the end customer aware that is a convenience fee that you charge and goes into your pocket?
    – Ahmed
    Commented Apr 4, 2018 at 15:00
  • @Ahmed, I've re-wrote the question. Please do have a look.
    – Nezam Uddin
    Commented Apr 5, 2018 at 11:57

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First of all we need to understand the complete payment method.

As I know, when we accept payment by credit card and PayPal they charge 2-4% service charge (depending on the country).

So if I sell my item at $200 and the user pays by cash I will get the complete $200.

If the user pays by credit card or PayPal, I have to pay $4 (for 2%) to the company. In this case I will be in loss, so I ask the customer to pay that 2% because I cannot bear my loss.

In this case nothing is wrong and it will not be considered as INTEREST.

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